PHASE Method™

Refund Policy

PHASE Method™ is committed to providing high-quality in-person training experiences in a professional, safe, and supportive learning environment.

Due to the limited availability of spaces and the preparation required for live trainings, the following refund policy applies:

Training Registration

  • Training fees are non-refundable once a participant's registration and payment have been confirmed.
  • Participants who are unable to attend a scheduled training may request to transfer their registration to a future available training date, subject to availability and approval.

Cancellation by Participant

  • Requests for cancellation must be communicated in writing via email.
  • Partial refunds may be considered only under exceptional circumstances and at the discretion of PHASE Method™.

Cancellation by PHASE Method™

  • If a training is cancelled or postponed by PHASE Method™, participants will be offered:
    • A full refund, or
    • The option to transfer their registration to another available training date.

Late Arrival or Non-Attendance

  • PHASE Method™ is not responsible for refunds related to missed sessions, late arrival, or non-attendance by participants.

Exceptional Circumstances

Exceptional situations may be reviewed individually and respectfully on a case-by-case basis.

For refund-related inquiries, please contact:

Elise El Khoury, PT

PHASE Method™
elise.ekhoury.pt@gmail.com

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